Frequently Asked Questions
Tap a question to see the answer.
How do I know which service to choose?
If you’re experiencing pain or an injury, or aren’t sure whether massage is what you need, I recommend starting with a physiotherapy assessment. If your main concern is bruxism, jaw tension, or orofacial pain, you can book a TMJ and bruxism assessment. If you’re looking for relaxation or muscle recovery and don’t have a specific clinical concern, you can choose a massage or recovery service.
What happens during a first assessment?
We’ll talk about what you’re experiencing, when it started, and what you’d like to improve. Then we’ll explore the movement and function related to your concern, along with other relevant factors such as habits, sleep, and stress. I’ll explain what we find, and we’ll decide on the next steps together. If appropriate, the session may include an initial guided therapeutic practice.
Can online physiotherapy help with persistent pain or bruxism?
Yes. An online session may include a conversation about your concerns, guided observation of certain movements, pain education, and a practice tailored to you. We can also explore movement and self-care tools you can use at home. Manual therapy is available only in person. If your situation calls for a different kind of care, we’ll talk it through together.
Do I need to see a dentist before booking for bruxism or TMJ concerns?
You can book an assessment even if you don’t have a diagnosis yet. I can work with muscular, movement, and self-care aspects, and collaborate with your dentist when needed. If you have a dental or structural concern that requires assessment or a procedure, it’s important to see a dental professional.
How do I book and pay?
Choose your service and appointment format, select an available time in TidyCal, and answer a few brief questions so I can learn about your reason for booking. A 50% deposit is required to confirm your appointment, and the remaining balance is due during your session. You’ll see the full price and balance due before completing your booking.
What is your cancellation and rescheduling policy?
You can cancel or reschedule at least 24 hours in advance. In that case, your deposit can be applied to a new appointment. If you cancel with less than 24 hours’ notice or don’t attend, the deposit is non-refundable. Exceptional circumstances are considered case by case.
Do you offer home visits in Playa del Carmen?
Yes, in central areas of Playa del Carmen. The additional fee depends on your location. Share your neighborhood when requesting an appointment, and I’ll confirm the total before you finalize your booking.
What does Tribu Reset include?
Tribu Reset is a four-week online program to explore bruxism and develop self-care tools. It includes three live group sessions, short videos, guided practices, personal tracking, WhatsApp support, and resources related to breathing, movement, self-massage, rest, and nervous system regulation. The goal is to help you better understand your patterns and build practical tools to support your well-being. Each person’s experience is different, so results may vary.
Are ice bath sessions private or group experiences?
Both options are available: private sessions and group experiences on specific dates, with limited spaces. All include guided breathing and support. Some have a sports-focused approach, while others may offer a more holistic experience that includes an energetic cleansing ritual. Each session is guided and can be a welcoming first experience with cold-water immersion.